Online counselling · South Africa

Online counselling, anywhere in South Africa

Private, secure video sessions, at the same fees as in person.

Individual, family and specialist counselling are available online. Couples counselling is in person only: see couples counselling in Table View.

Hannah Mostert
Hannah MostertRegistered Counsellor, HPCSA PRC0039357. Sessions by private, secure video link, from wherever you are.

Verify my registration on the HPCSA register

R750 · Individual · 60 minutes · Pay by EFT · All fees

Hannah replies herself, within 24 hours, Monday to Friday.

New clients are welcome. Arrange a time with Hannah: weekdays in person, online by arrangement.

Not sure what to say?

Tap a line. WhatsApp opens with it written.

Would you rather talk? Call 082 897 3928 Monday to Friday, 9am to 6pm.

Your first session

Three steps

  1. Message or call

    Send a WhatsApp or phone. Hannah replies herself.

  2. Choose a time

    Pick a weekday time that suits you. Hannah sends the secure video link.

  3. Meet by video for 60 minutes

    The first session is a conversation. Find a private space and we begin.

Fee

R750

Individual60 minutesPay by EFT

Paid on the day, by EFT or card machine. You receive a receipt to submit to your medical aid. No hidden extras.

All fees

What you need

What you need for a video session

A private space
A room where you will not be overheard or interrupted.
A device
A phone, tablet or computer with a camera and microphone.
A stable connection
Hannah sends a private, secure video link before your session.
Hours
Monday to Friday, 9am to 6pm

Questions

Before you message

Do you offer online sessions?

Yes. Individual, family and specialist counselling are available online, using a private, secure video link. Couples counselling is in person only.

Is online counselling confidential?

Yes. Everything discussed is confidential, with the same exceptions as in person: a risk to your safety or someone else’s, as required by HPCSA ethical guidelines and South African law. You are responsible for keeping your own physical space private.

How do I pay?

I run a cash practice. For online sessions, payment is by EFT, and you receive a receipt after each session to submit to your medical aid. Cover for registered counsellors is limited and varies by scheme and plan.

What happens in the first session?

The first session is a conversation. I ask questions to understand what brings you in and what you are hoping for, and you get a sense of whether this feels like the right fit.

Whenever you are ready. You do not need it worked out first.

If you need urgent help now

If you or someone else is in immediate danger, please go to your nearest hospital emergency room or call for help.

SADAG Suicide Crisis Line: 0800 567 567, or SMS 31393 (24 hours)

Netcare Akeso Crisis Line: 0861 435 787 (24 hours)

In an immediate emergency, call 10111 (police) or 112 from a mobile.

Message Hannah Replies within 24 hours Call